• Now They All Will Work At Home
Meredith Levinson writes in CIO magazine about a company that closed their offices, and now everyone will work at home
“…to save money and spare employees the hassle and rising cost of commuting and … can continue to serve customers while simultaneously saving $400,000 a year simply by closing its 15,000 square feet of office space.”
The company, Chorus, provides clinical, practice management and financial software for health care providers learned a few things along the way. You need:
• the right infrastructure to support a virtual, telecommuting set of employees.
• work policies designed to maintain employee productivity and customer service levels,
• desktop support and identify software tools to make employee workloads more transparent for managers
• to phase in the work at home plan,
• periodic meet ups and daily conference calls
Did it work? Levinson writes “CEO Schreiber…says the client services group’s key performance indicators have been ’stellar’ and that the company as a whole is more productive.”
Read the three part series for all the details. It’s good stuff.
Part 1: Chorus’s technology infrastructure
Part 2: Chorus establishes work-at-home policies and figures out how to provide remote tech support.
Part 3: Chorus‘ managers and staff adjust to telecommuting and share their keys to success
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